Gift Card Terms



  • The Gift Card is not a credit or charge Gift Card.
  • Origins Gift Cards can be exchanged for products and services, online at only at the time of use.
  • Gift Cards may not be used in department stores, our reseller or agents.
  • The balance on the Gift Card may be used for full or part payment of the GB pounds sterling cost of Origins products and services. To check your balance, you can
    1. Make a purchase and enter the Gift Card code, the fulfilment amount reflect the balance on your Gift Card
    2. Send an email request to with the Gift Card number. We will normally return to your email within 7 days.
  • No change will be given but any unused balance will remain on the Gift Card and may be applied to future purchases.
  • Gift Cards can be used towards the purchase of goods at a higher price than its face value upon payment of the difference.
  • The Gift Card cannot be exchanged or redeemed in whole or part for cash, and has no fixed expiry date or service fees.
  • No VAT is charged when buying the Gift Card, but purchases paid for using the Gift Card may be subject to VAT.
  • Keep the Gift Card safe and treat it as cash. We will not accept any liability for lost, stolen or damaged Gift Cards or for any remaining balance on the Gift Card.
  • If you have made an Online payment with a Gift Card in whole or part and any item paid for using the Gift Card is accepted for return the amount owing will be added to the original Gift Card.
  • For general information about returns and exchanges please click here.
  • We may withdraw or cancel the Gift Card and require an alternative form of payment if we suspect that the Gift Card may have been stolen or fraudulently used. Further action may also be taken.
  • We reserve the right to amend or supplement these conditions or discontinue the Gift Card at any time.
  • Redemption of Gift Cards Online. To use a Gift Card in full or part payment for orders made Online:
    • When proceeding to checkout, select ‘Discount code or gift card’.
    • Scratch off the security tape and enter the gift card number found on the card .
    • Select the ‘REVIEW’ button to proceed with the payment.
    • If the value of the items purchased Online is less than the total value of the Gift Card, you can re-enter the same Gift Card details on another occasion to redeem the remaining balance on your Gift Card.

    • If the value of the items purchased online is more than the total value of the Gift Card, you will need to pay the balance using additional Gift Cards , or a credit/debit card.